How to Start a Cleaning Business: A Step-by-Step Guide

ByJonathan Blake
how to start a cleaning business

Have you ever thought about starting your own business? A cleaning business could be the perfect opportunity for you! It’s a service that’s always in demand, and with the right plan, you can get started quickly. Whether you’re looking to work on your own or grow a larger team, this guide will help you understand the basics of starting a cleaning business. Let’s dive in and take it step by step so you can turn your idea into a successful reality!

Identify Your Target Market

Before you start a cleaning business, it’s important to know who you want to serve. Do you want to clean homes, offices, or even specialized spaces like medical clinics? Each market has different needs. For example, residential cleaning usually involves vacuuming, dusting, and mopping, while commercial cleaning may include larger tasks like floor waxing and window cleaning. Understanding your target market will help you decide what services to offer and how to price them.

Determine Your Service Area

Next, think about the area you want to cover. Do you plan to stay local, or are you willing to travel farther? It’s important to set boundaries so you don’t end up spending too much time driving between jobs. A smaller, more focused service area can help you save on travel costs and allow you to schedule more clients in a single day. You can always expand later once your business grows.

Set Your Cleaning Services Prices

What services will you offer, and how much will you charge? You might want to start with basic cleaning tasks like vacuuming, dusting, and mopping. As you grow, you can offer more specialized services like deep cleaning, carpet cleaning, or window washing.

For pricing, check out what other cleaning companies in your area charge. You can offer hourly rates or set prices for specific jobs. Don’t forget to consider the costs of supplies, travel, and time when setting your rates. It’s also a good idea to offer package deals or discounts for repeat customers to encourage loyalty.

Purchase Supplies

You can’t run a cleaning business without the right tools! Start by purchasing basic cleaning supplies. You may also need specialized equipment for tasks like carpet cleaning or window washing.

Buying in bulk can save money in the long run, and having high-quality supplies will make your work more efficient and professional. Make a checklist to ensure you have everything you need before taking on your first job.

Common Cleaning Business Supplies & Equipment

Here’s a list of supplies you’ll need to start your cleaning business:

  • All-purpose cleaner
  • Disinfectant
  • Glass cleaner
  • Floor cleaner
  • Mops, brooms, and dustpans
  • Vacuum cleaner
  • Microfiber cloths
  • Sponges and scrub brushes
  • Trash bags
  • Gloves and safety gear
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Depending on the services you offer, you may also need specialized equipment like carpet cleaners, steam cleaners, or floor buffers.

Market Your Cleaning Business

Once you’ve set up your business, you need to get the word out. You can start by creating a simple website or using social media platforms like Facebook or Instagram. Share before-and-after photos of your work, post customer reviews, and offer promotions to attract new clients.

Flyers, business cards, and word-of-mouth recommendations are also great ways to market locally. Don’t forget to list your business on Google My Business so people can find you when they search for cleaning services in your area.

Hire Employees as Needed

As your business grows, you might not be able to handle all the cleaning jobs yourself. When that happens, it’s time to hire help. Look for reliable, hardworking employees who can provide the same level of service you do.

Make sure to train your team so they understand your cleaning methods and customer service standards. You might start with one or two employees and grow from there, but always focus on quality service.

Ask for Customer Reviews

Happy customers are one of your greatest assets. After finishing a job, ask your clients to leave a review. Positive reviews can help you build trust with new customers and give you an edge over competitors. You can ask for reviews on Google, Facebook, or your website. Consider offering a small discount for repeat business if they leave a review.

Do an Amazing Job

This might seem obvious, but it’s crucial. Doing a great job is the best way to keep customers coming back. Pay attention to details, be reliable, and always follow through on your promises. Word of mouth is powerful, and satisfied clients are likely to recommend you to others.

Types of Cleaning Services You Can Offer

There are many types of cleaning services you can offer, depending on your target market:

  • Residential Cleaning: Vacuuming, dusting, mopping, kitchen, and bathroom cleaning.
  • Commercial Cleaning: Office cleaning, window washing, trash removal, and floor care.
  • Deep Cleaning: A more thorough clean, including appliances, baseboards, and often less-frequented areas.
  • Carpet Cleaning: Specialized equipment to remove stains and dirt from carpets.
  • Move-in/Move-out Cleaning: Helping clients prepare homes for moving or cleaning after they leave.
  • Specialized Cleaning: Hospitals, medical clinics, or industrial spaces that require specific techniques and materials.

What Licenses Are Needed to Start a Cleaning Business?

Starting a cleaning business typically requires several licenses and permits to operate legally. The exact requirements vary depending on your location (city, state, or country) and the scale of your business. Here are the most common licenses and permits you might need:

1. General Business License

  • Almost all businesses need a general business license from the local city or county government. This license allows you to legally operate a business within a specific jurisdiction.
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2. Employer Identification Number (EIN)

  • If you plan to hire employees or operate as an LLC or corporation, you’ll need to obtain an EIN from the IRS. This is also known as a federal tax ID number.

3. State Business License

  • In some states, you’ll need a state business license, especially if you’re operating a business that provides services (like cleaning). Check with your state’s licensing authority for specific requirements.

4. Vendor’s License/Sales Tax Permit

  • If you’re selling cleaning supplies or products directly to customers, you may need a vendor’s license or sales tax permit to collect sales tax.

5. Bonding and Insurance

  • While not technically a “license,” many cleaning businesses need to carry business insurance (general liability insurance) and, in some cases, be bonded. Bonding protects your customers against theft or damages caused by your employees, which is often required when bidding on commercial cleaning contracts.

6. Health and Safety Permits

  • If you’re handling hazardous cleaning materials or using specific chemicals, you might need to comply with local health and safety regulations. Some states or localities may require special permits to ensure proper handling of hazardous materials.

7. Professional Licensing (If Required)

  • Certain states may require a specific license for certain types of cleaning, like carpet or biohazard cleaning. Be sure to check with your local licensing board.

8. Zoning Permit

  • If you’re running the cleaning business from home or setting up a physical office, you may need to ensure your business complies with local zoning laws. A zoning permit might be necessary, especially if clients or employees will frequently visit the location.

9. Worker’s Compensation Insurance

  • If you have employees, you may be required to have worker’s compensation insurance, which protects employees in case they are injured on the job.

10. DBA (Doing Business As)

  • If your business will operate under a different name than your own personal name or the official legal entity name, you may need a DBA registration.

Each of these licenses and permits ensures that your business operates legally and can build trust with clients, especially when working in residential or commercial spaces.

Cleaning Business Insurance

Insurance is important for protecting your business. You’ll need general liability insurance to cover accidents or damages while working in clients’ homes or offices. If you hire employees, you’ll also need workers’ compensation insurance. Contact local insurance providers in US to find the right coverage for your needs.

Cleaning Business Brand Names

Choosing a memorable and professional name is key to standing out. Try to pick something simple that reflects your services. For example, names like “Sparkle Cleaners” or “Shine & Spark Cleaning Services” are easy to remember and tell potential customers exactly what you do. Check online to make sure the name or domain name isn’t already taken before registering it.